Shipping policy

SHIPPING POLICY
SHIPPING COVERAGE
We ship internationally. Orders may be subject to logistical, customs, or regulatory restrictions depending on the destination country.
ORDER PROCESSING TIME
All orders are processed within an estimated 1 to 3 business days after payment confirmation.
Orders placed on weekends or holidays will begin processing on the next business day.
SHIPPING & DELIVERY TIMES
Once your order has been processed, the estimated delivery time is up to 9 business days, depending on the destination country.
The total estimated delivery time is up to 12 business days (processing time + shipping time).
Please note that these delivery estimates are not guaranteed and may be affected by circumstances beyond our control, including but not limited to:
Customs inspections or delays
Transportation or logistics disruptions
Force majeure events or other unforeseen circumstances
In any case, and in accordance with applicable law, the maximum delivery time will not exceed 30 calendar days from the date of purchase, unless otherwise expressly agreed.
SHIPPING COSTS
Shipping costs, if any, will be clearly displayed at checkout before you complete your purchase.
From time to time, we may offer free shipping promotions, which will be clearly stated on our website.
INTERNATIONAL DUTIES, TAXES & FEES
For shipments outside the European Union, your order may be subject to:
Customs duties
Import taxes
Customs handling fees
These charges are the customer's responsibility and are determined by the regulations of the destination country.
We are not responsible for delays caused by customs procedures.
TRANSFER OF RISK
In accordance with applicable law, the risk of loss or damage to the products transfers to the customer when the products are delivered to the customer or to a third party designated by the customer, other than the carrier.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address.
If an incorrect or incomplete address is provided, any additional shipping costs resulting from reshipment may be charged to the customer.
DELIVERY ISSUES
If your order arrives damaged or shows visible signs of deterioration, you must notify the carrier at the time of delivery and contact us within 48 hours of receiving the package.
ORDER TRACKING
When available, you will be provided with a tracking number so you can check the status of your shipment.